Are you pissed off by your WooCommerce retailer not sending order emails?
When operating an eCommerce retailer, you’ll want to know that your clients will obtain their receipts and any order replace emails rapidly and reliably.
On this article, we’ll present you the simple solution to repair WooCommerce not sending order emails.
What Causes WooCommerce Emails to Not Ship?
If you’re operating an on-line retailer, you then depend on electronic mail to maintain what you are promoting operating easily.
You employ electronic mail to welcome new clients and construct your relationship with them. Emails are despatched to substantiate orders and comply with up on deserted procuring carts. And electronic mail is required to let clients reset their passwords.
However all too typically, we hear that eCommerce sellers have hassle with WooCommerce not sending emails.
Generally this occurs due to points in your WooCommerce settings. We’ll present you methods to verify these settings first.
Different instances it’s a deeper difficulty with the best way WordPress sends electronic mail. By default, WordPress sends emails by means of PHP mail. Sadly, not all WordPress internet hosting servers are accurately configured to make use of PHP mail.
Even when your emails are despatched efficiently, they could be incorrectly recognized as spam. This implies they may very well be robotically deleted with out ever being seen.
One of the best ways to ensure your emails are reliably delivered is to ship them by means of an SMTP service.
We’ll present you methods to arrange an SMTP server later on this information, however first, let’s make certain there isn’t an issue along with your WooCommerce settings.
Examine WooCommerce E mail and Order Settings
The very first thing to verify is your WooCommerce settings for emails and orders. If considered one of your settings is incorrect, then your order emails gained’t be despatched.
Examine WooCommerce E mail Settings
We’ll begin by checking that your emails haven’t been by chance deactivated. To do this, navigate to WooCommerce » Settings on the WordPress dashboard after which click on on the Emails tab.
Right here you’ll see an inventory of all of the notification emails that WooCommerce will ship. Some are despatched to you and a few to your clients. You’ll must verify the settings for every electronic mail.
Let’s begin on the prime and verify the ‘New order’ electronic mail by clicking on the ‘Handle’ button on the correct.
You’ll must verify two settings. First, make certain the e-mail is enabled. Generally it’s disabled by chance, and the e-mail gained’t be despatched if the field isn’t checked.
Second, you’ll want to ensure that the recipient’s electronic mail tackle is right. You’ll solely discover this setting for emails that shall be despatched to you. When an electronic mail is shipped to the client, the right electronic mail tackle shall be used robotically.
You are able to do the identical for every sort of electronic mail within the checklist. If every thing seems good, then we have to verify the standing of every order the place WooCommerce didn’t ship an order electronic mail.
Examine WooCommerce Fee Standing
You’ll must navigate to WooCommerce » Orders to verify the standing of latest orders. In case you don’t but have any orders, you then’ll need to create a check order after which come again.
If the order standing is ‘Pending fee’ as on this instance, then that explains why an electronic mail was not despatched. By default, WooCommerce doesn’t ship an order electronic mail for pending gross sales.
Pending orders are ready for additional motion. Possibly the client added one thing to their cart after which deserted it. Or possibly the client wants to finish a guide fee, akin to a financial institution switch.
But when the standing is ‘Processing’, then there’s an issue. An electronic mail ought to have been despatched to each you and the client. If it didn’t arrive within the inbox, then almost definitely it was handled as spam.
That’s a standard drawback with WooCommerce and WordPress emails. One of the best ways to resolve that drawback is to ship your electronic mail utilizing an SMTP server.
Repair WordPress E mail Reliability with an SMTP Server Plugin
SMTP is the usual protocol for sending emails over the web, however it isn’t what WordPress makes use of by default. Sadly, that usually ends in emails from WordPress being handled as spam.
Sending electronic mail by means of an SMTP server is extra dependable as a result of it makes use of correct authentication. Your buyer’s electronic mail software program shall be assured that your emails are real, and so they’re much less more likely to be moved to the junk folder.
WP Mail SMTP is the very best SMTP plugin for WordPress and WooCommerce. It’s the simplest means to ensure your order emails are literally delivered to your buyer’s inbox.
To repair WooCommerce not sending order emails, you’ll want to put in and activate the WP Mail SMTP plugin. You’ll be able to try our information on methods to set up a WordPress plugin for extra particulars.
Be aware: The free model of WP Mail SMTP is all that’s required for this tutorial. However the Elite plan consists of White Glove Setup the place an knowledgeable will arrange the plugin for you.
On activation, the WP Mail SMTP setup wizard will begin robotically. You’ll must click on on the Let’s Get Began button.
Subsequent, you’ll want to select the SMTP service you want to use. We advocate SMTP.com and Sendinblue as a result of they can securely ship giant numbers of emails and with out triggering spam filters.
Plus, Sendinblue helps you to ship as much as 300 emails every day totally free.
When you’ve chosen a service, you’ll want to click on on the ‘Save and Proceed’ button. After that, you’ll be requested to configure your mailer settings.
Right here you’ll be requested to repeat some data from the mailer service you chose, after which paste it into the shape. The precise steps you’ll want to take will depend upon the mailer service you’ve chosen.
The setup wizard may also ask you to arrange a From E mail. Ensure you use the identical enterprise electronic mail tackle right here as you entered when establishing your SMTP mailing service.
We additionally advocate that you simply verify the ‘Drive From E mail’ field. This can be sure you use the identical electronic mail tackle throughout your web site. This may additionally assist to ensure your WooCommerce emails don’t go to spam.
You’ll then be requested which electronic mail options you want to allow. You want ‘Improved E mail Deliverability’ and ‘E mail Error Monitoring’ to repair WooCommerce not sending electronic mail. They are going to be chosen by default.
In case you’ve buy WP Mail SMTP Professional, you then’ll have entry to a couple further options. For instance, the ‘Detailed E mail Logs’ function will allow you to verify particular person emails to ensure they being are despatched.
The Professional model may also allow you to resend a failed electronic mail. That may be actually useful when the client typed within the incorrect electronic mail tackle.
Ship a Check E mail
Congratulations, you’ve now set every thing up! Let’s make certain it really works by sending a check electronic mail.
You’ll must navigate to WP Mail SMTP » Instruments after which click on on the ‘E mail Check’ tab. The location’s admin electronic mail shall be entered by default, however you possibly can ship the check electronic mail to a special tackle in the event you like. Subsequent, click on ‘Ship E mail’.
If every thing has been arrange accurately, then it’s best to see a ‘Success!’ message. Ensure you additionally go to your electronic mail inbox to ensure the e-mail truly arrived.
We hope this tutorial helped you discover ways to repair WooCommerce not sending order emails.
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