Do you want to add a request to callback form on your WordPress site?
A request to callback form allows users to provide you with their phone number, so you can call them at their convenience. This helps you capture more leads, improve conversions, and grow your business.
In this article, we’ll show you how to easily add a request to callback form in WordPress with bonus tips on managing the calls like a pro.
Why Add a Callback Request Form in WordPress
When visitors are interested in your product or service, they may want to connect with you to get more information. While some people prefer live chat or email, others prefer talking over the phone.
However, not all businesses can afford a 24/7 phone service with sales or support staff answering all the calls. Request to callback form helps you fix this problem.
Instead of talking to a representative right away, customers can leave their phone numbers with other information including the best time to call them. After that, you can call them during office hours.
This allows you to offer better customer support, capture more leads, and convert more visitors into customers.
That being said, let’s take a look at how to easily add a callback request form in WordPress.
How to Add a Request to Callback Form in WordPress
The simplest way to add a callback request form to your WordPress site is by using WPForms.
It is the best WordPress form builder plugin on the market and allows you to easily add any kind of form to your WordPress website. Over 4 million websites are using WPForms to create better forms.
You can send notifications to any other email address if you want or set up confirmation notification emails for the users as well.
Simply switch to the Notifications tab under form settings and you will see the default notification settings. You can change them to add a different email address to notify or change the notification message.
You can also click on the ‘Add New Notification’ button to create your own custom notifications. This comes in handy when you also want to notify the user that you have received their callback request.
WPForms will ask you to provide a name for the new notification and then show you the notification settings. You can click on the smart tags to enter the value submitted by the user in the form fields, e.g. Name or Email.
Once you are finished, don’t forget to click on the ‘Save’ button to store your form settings.
Simply go to WPForms » Entries page inside WordPress admin area and click on the form you created earlier.
On the next page, you’ll see a list of entries submitted by your users along with their details. To organize your entries, use the star to highlight the entries that are important. Use the green circle to mark the entry as ‘Read’.
Next, you can view, edit, and delete details of each entry. You can also Add Note to individual form entries, which helps you keep track of leads and create notes for follow-up requests.
Promoting The Callback Request Form on Your Website
Now that you have created a callback request form for your website, you may want to promote it so that users can easily find and take advantage of this service.
This is where OptinMonster comes in. It is the best lead generation tool on the market and allows you to easily convert website visitors into leads and paying customers.
You can use it with any device including your mobile phone, a desk phone, laptop, or tablet. You can choose the number from any region and share it with different team members. It also includes smart features such as call forwarding, voice messages, automated responses, ringtones, and more.
The voice quality is better too and it is way cheaper than traditional phone services.
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