Get On the spot Solutions About WPMU DEV Merchandise and Companies… Meet Our New AI Assistant!

We’ve received some thrilling information… now you possibly can ask our new AI-powered assist chat bot something associated to WPMU DEV and get solutions…quick!

Our 24/7 assist is now much more stellar with the launch of our latest AI star!

Earlier than you even ask, the reply is “Sure” …

Will I nonetheless have entry to 24/7 professional assist from residing, respiration, people?

Sure, you’ll. We’ve no intention of changing our wonderful assist group with robots. Our AI assistant is designed to boost and complement our assist providing.

Will this assist me get solutions sooner so I can get again to my enterprise sooner?

Sure, it’ll. That’s an ideal query and thanks for asking! Preserve studying to find out how our AI assistant will assist to hurry up your small business.

Will the AI assistant robotically develop a profitable enterprise for me?

Sure, it is not going to. Our CEO’s title is James Farmer, not James Cameron (you possibly can take a look at our James’ Avatar right here) and he likes to maintain it actual. So, don’t maintain your breath till your face turns blue ready for some other-worldly futuristic flight of fancy, trigger we’re all about delivering actual assist with actual individuals (we’re simply not against utilizing the most recent AI applied sciences and instruments if it helps us serve you higher).

On this article, we’ll cowl:

Why Introduce an AI Assistant to WPMU DEV?
The best way to Entry AI-Powered Assist 24/7
Advantages of Utilizing WPMU DEV’s AI Assistant
What Can WPMU DEV’s AI Assistant Assist You With?
Assist Us Enhance Our Bot
Get Sooner Solutions With WPMU Dev’s AI and Dwell Staff Assist

Why Introduce an AI Assistant to WPMU DEV?

Hello WPMU DEV bot, happy to meetcha!

Whereas we’re very a lot a “group human” firm (no ifs or bots about it), our membership is rising. We provide 24/7 assist to all WPMU DEV members (and your group members too as an add-on).

As we’re dedicated to offering all members with the very best stage of high quality assist, we’re at all times on the lookout for instruments and methods to assist us higher assist and assist you and your small business.

Utilizing an AI-powered chat bot is simply one other instrument that may assist us to supply a greater service.

So, the goal of introducing the AI assistant is to not substitute our human assist group, however to assist pace up the standard and effectiveness of our assist service to you.

We perceive that buyer assist is important to the success of any services or products. We need to guarantee you that our objective is to proceed delivering on our dedication to ship one of the best buyer assist obtainable within the WordPress universe whereas enhancing your expertise and offering sooner and extra environment friendly help by way of the addition of our AI-powered chat bot.

The AI-powered chat bot is designed to work alongside our human assist group, not substitute them. Our human assist group remains to be obtainable 24/7 to supply a personal touch to the assist expertise and deal with any complicated points which will come up.

The best way to Entry AI-Powered Assist 24/7

WPMU DEV’s assistant is obtainable to WPMU DEV members by way of The Hub.

You’ll be able to entry it from any display in The Hub by merely clicking on the Assist button…

Entry the AI Assistant anyplace on The Hub with only a click on of the Assist button.

Or choose it from the Assist tab…

Entry the AI Assistant in The Hub’s Assist tab.

Launch the AI Assistant, enter your query, and hit the Submit button. That’s all there may be to utilizing it!

Sort your query into the chat area and hit Submit …it’s that easy!

You’ll get a solution in seconds…

Get solutions within the blink on an AI!

And it even gives the sources of its response, so you possibly can click on by way of to get a extra detailed reply.

Click on on the Supply hyperlinks to view the documentation or tutorials used to generate the reply and get extra info.

Now that you understand how to make use of the instrument (actually, it’s that easy!), let’s have a look at why we predict it is best to use it.

Advantages of Utilizing WPMU DEV’s AI Assistant

With our AI assistant, you possibly can count on speedy entry to assist 24/7 and a sooner decision to your points and inquiries.

The addition of an AI-powered chat bot to our assist group is aimed toward permitting us to give you a sooner and extra complete and environment friendly assist expertise for widespread questions and points that we have already got documented solutions for.

This protects you time looking our documentation and frees up our human assist sources to deal with extra complicated issues and supply extra customized options and professional help when required.

Utilizing the bot to deal with questions that we now have documented solutions for permits our human assist group to deal with your extra complicated points.

We’re assured that this enchancment will improve your expertise and allow you to not solely get probably the most out of our services however extra importantly, show you how to get again to your individual enterprise sooner at any time when it is advisable to work together with us.

The advantages of utilizing our AI-powered assist bot embody:

Fast help: Get speedy responses to generally requested questions 24/7 with out the necessity to wait or be positioned in a queue.
24/7 availability: Our AI assistant is at all times obtainable, as is our human assist group for around the clock assist any time of day or night time.
Sooner challenge decision: Expertise much less frustration as our AI assistant can shortly establish and show you how to resolve widespread points.
Constant responses: We’re regularly bettering our bot to supply constant and correct responses to inquiries, guaranteeing that you simply obtain the identical high-level of assist that we goal to supply to all of our members.
Elevated effectivity: With the AI assistant dealing with widespread inquiries and points, our human assist group can give attention to offering you with extra complicated and customized assist when wanted, rising the general effectivity of our companies and offering you with a better high quality stage of assist.
Self-service choice: Discover the tutorials and assist articles you want sooner and with larger ease.
Multilingual assist: Our AI assistant helps a number of languages, offering you with help in your most popular language.

What Can WPMU DEV’s AI Assistant Assist You With?

We’ve used OpenAI’s GPT know-how to coach WPMU DEV’s AI assistant on all of our documentation, blogs, and tutorials.

I wished to know what sort of questions we will ask our pleasant AI assist bot, so as a substitute of bugging our busy assist group for solutions, I assumed why not put the instrument to the take a look at and ask it instantly…

Right here’s the reply I received…

I then repeated this just a few instances and compiled the next record of areas you possibly can count on the bot to supply cheap solutions:

WPMU DEV plugins and companies
WordPress consumer administration
WordPress updates and upgrades
WordPress troubleshooting
WordPress themes and templates
WordPress search engine optimization
WordPress safety
WordPress efficiency optimization
WordPress multisite
WordPress internet hosting
WordPress eCommerce
WordPress growth
WordPress design and theming
WordPress customization
WordPress neighborhood and occasions
WordPress greatest practices
WordPress backups and restores

That’s fairly an inventory.

Questions You Can Ask WPMU DEV’s AI Assistant

However…what about asking it “actual” questions? How does the AI assistant deal with these?

Effectively, fortuitously one in all our human group members (thanks, Marcel!) rigorously analyzed and reviewed over 1,200 questions from actual customers and compiled a report itemizing all the right, nearly appropriate, and even flawed solutions given by the AI assistant.

Right here is only a pattern of among the precise questions the AI assistant supplied high quality responses for (as judged by our group of human consultants). Be happy to ask the bot the above questions and take a look at the replies for your self:

Is there a restrict to what number of photographs Smush Professional can compress?
Does Defender work with the hosted web site WAF?
Is it potential to maneuver non-hosted domains in and may all domains have limitless electronic mail forwarding?
Can I take advantage of WooCommerce on a silver/bronze plan?
Can Forminator ahead the shape information that the shopper entered to the e-mail notification function?
A brand new web site confirmed up in My Websites that ends with .native, the place did this come from?
I’m getting a Error 504 – Gateway timeout on [domain] Can I import Gravity kinds into Forminator
If I affiliate a shopper with a site, will that shopper robotically be billed for it?
Can I set my very own pricing for domains?
The place i can discover code epp
The best way to change the admin electronic mail tackle?
How can I submit a function request
Will I be charged so as to add a linked area to Domains
I need to do particular adjustments to my kinds I built-in by way of forminator.
Can I schedule cron jobs?
If I cancel my subscription, will I nonetheless have entry to the professional options till the subsequent renewal?
Enabling CDN breaks the photographs once we allow it for the primary time. Can I push the photographs to CDN manually earlier than enabling the CDN on the positioning to forestall picture points on the dwell web site?
The best way to repair picture resize report
Can I’ve a mixture of free and paid websites?
Can I recuperate a deleted web site?
Why is my photographs blurry with Smush?
What does droop web site do?
Can I join a multi-site WordPress web site community and set up all of the plugins on all the web site even If I solely have the Fundamental Plan?
Does WPMU internet hosting have GD PHP Library put in?

Keep away from Asking These Questions

You’ll be able to ask the AI Assistant something you want, however until it’s about WPMU DEV services or WordPress-related, don’t count on to get a useful reply.

The bot will spit out replies like this if fed questions it’s not educated to reply.

Extra importantly, the bot doesn’t have entry to your private particulars or account info, so it could’t reply questions like:

“My web site is down”
“Why is my web site not loading XYZ?”
“What are one of the best templates to make use of for my web site?”
“Why didn’t I get hero factors for commenting on final week’s DOTW?”

For help with something just like the above, please contact the assist group.

It’s The Finest Bot We’ve Bought (And We’ll Enhance It A Lot!)

WPMU DEV’s AI Assistant nonetheless has some methods to go and a few challenges to beat however we consider you will discover this instrument will develop into more and more helpful whenever you want quick solutions to many commonly-asked questions.

Because the instrument remains to be new and nonetheless being educated, it doesn’t at all times provide the reply you count on, however you possibly can assist us practice it simply through the use of it, so it’ll get higher at serving you and all of our members.

Merely ask a query, and in case you like the reply, click on on the “thumbs up” (Useful) icon under the response.

Clicking on the thumbs up icon helps us practice the assistant to develop into extra useful.

Our AI assistant is constantly bettering by way of machine studying algorithms. Your suggestions shall be taken into consideration within the bot’s studying course of to supply extra correct and related responses over time and assist ship you a greater expertise.

In case you discover that the bot’s reply doesn’t reply your query or assist to resolve your challenge, don’t fret, don’t sweat, our useful people are nonetheless one of the best show you how to’ll ever get…and so they’re solely a click on away!

If the reply you get from the bot shouldn’t be useful, click on on the “thumbs down” (Not useful) icon under the response after which click on on the Contact assist now hyperlink and you may be instantly put by way of to our assist channel.

In some instances, the assistant will even advocate that you simply contact the assist group for assist.

And naturally, you possibly can at all times simply click on proper by way of to our assist group instantly…it’s at all times your alternative!

Get Sooner Solutions With WPMU Dev’s 24/7 AI Bot and Dwell Staff Assist

We goal to make our assist much more excellent with our new AI assistant.

We all know from a whole bunch of real consumer opinions and user-driven awards that our professional and devoted assist is important to the success of our members and we guarantee you that our objective is to proceed delivering one of the best buyer assist within the WordPress universe whereas offering sooner and extra environment friendly help.

As talked about earlier, the goal of bringing you WPMU DEV’s AI-powered assistant is to not substitute our human assist group, however to assist pace up the standard and effectiveness of our assist companies. Our group is at all times obtainable 24/7 to supply private assist and deal with any questions or points you expertise in your WordPress enterprise.

WPMU DEV’s AI assistant and entry to our 24/7 professional assist group is obtainable to all WPMU DEV members. In case you’re not a member but, we invite you to strive us at present free of charge.

Thanks a bot!