We examined our AI Search Assistant vs ChatGPT to see which device will help convert extra purchasers by efficiently addressing their objections and issues. Listed here are the outcomes…
Meet your new gross sales assistant … WPMU DEV’s AI Search Assistant!
It’s no secret that extra companies are actually turning to AI-powered instruments like ChatGPT to help with their gross sales and advertising. You’re in all probability utilizing AI instruments your self to craft emails and product descriptions, generate headlines and article outlines, and so forth.
We’ve beforehand written about how we expect AI will have an effect on the WordPress trade and listed a lot of unimaginable AI design instruments for WordPress.
However…
What about utilizing AI as a device that will help you promote extra WordPress providers?
Objections from potential purchasers comprise a hidden treasure of alternatives to promote WordPress providers. They provide beneficial insights into the shopper’s perspective and wishes.
In case you are a WordPress company, developer, or freelancer promoting internet providers, studying to deal with objections successfully can remodel a possible shopper’s hesitancy into belief and a long-term dedication to utilizing your providers.
So, we got down to check each ChatGPT and our personal AI Search Assistant to see how every device handles objections that potential purchasers might increase while you current them together with your providers.
On this article, we’ll present you our check outcomes, and supply a information to mastering dealing with shopper objections and issues utilizing AI instruments.
By the point you might be completed studying this, you should have a brand new secret weapon that will help you enhance your gross sales conversions and achieve extra purchasers.
We’ll cowl the next:
WPMU DEV AI Search Assistant vs ChatGPT
Take a look at #1: E mail Migration
Take a look at #2: Upkeep Prices
Take a look at #3: Plugin Conflicts
Take a look at #4: Malware Elimination
Outcomes
AI Search Assistant = Your New Gross sales Assistant
Moreover, see our complete information on How you can Promote Extra Web site Care Plans and Maximize Your Recurring Income for our really useful technique on presenting upkeep providers to potential purchasers.
WPMU DEV AI Search Assistant vs ChatGPT
How efficient is ChatGPT at dealing with issues and objections? Let’s see!
ChatGPT wants no introduction, so we’ll simply state that we wished to see how the device would deal with totally different sorts of objections and issues potential purchasers might increase to your internet providers.
We additionally wished to see the way it compares to our personal AI Search Assistant device, which has been educated on our complete documentation part and weblog articles associated to our merchandise.
AI Assistant is a part of our suite of assist instruments for WPMU DEV members.
These are the easy prompts we used to check each instruments:
“We offer WordPress providers. A shopper has offered the next objection: “I’m anxious about migrating my current emails to your service.” How ought to we handle the shopper’s objection?”
“We offer WordPress web site upkeep providers. A shopper has offered the next objection: “We don’t have the finances proper now.” How ought to we handle the shopper’s objection?”
“A shopper has offered the next objection: “I’m anxious putting in new plugins on my website would possibly trigger conflicts or points.” How ought to we handle the shopper’s objection?”
“A shopper has offered the next objection: “I’ve tried malware elimination providers earlier than, they usually didn’t assist a lot.” How ought to we handle the shopper’s objection?”
And listed below are the outcomes we obtained for every of the above prompts, offered word-for-word as given by every device…
Take a look at #1: E mail Migration
“We offer WordPress providers. A shopper has offered the next objection: “I’m anxious about migrating my current emails to your service.” How ought to we handle the shopper’s objection?”
WPMU DEV AI Search Assistant
To deal with your shopper’s concern about migrating their current emails to WPMU DEV’s Webmail service, you possibly can reassure them by highlighting the next factors:
Ease of Migration: Clarify that WPMU DEV’s Webmail service is designed to be user-friendly and helps IMAP, which permits for simple synchronization and migration of emails from their present e-mail supplier.
Assist and Sources: Allow them to know that WPMU DEV offers complete assist and sources to help with the migration course of. This consists of detailed guides and entry to a assist workforce that may assist troubleshoot any points which will come up through the migration.
Safety and Reliability: Emphasize the sturdy security measures of WPMU DEV’s Webmail, together with SSL encryption, spam and virus safety, and safe storage. This ensures that their emails shall be safely and securely migrated and saved.
Skilled Administration: Spotlight that WPMU DEV’s Webmail service is professionally managed, which suggests they gained’t have to fret in regards to the technical complexities of working their very own e-mail server.
Shopper Testimonials: Share testimonials or case research from different purchasers who’ve efficiently migrated their emails to WPMU DEV’s Webmail service. This could present reassurance and construct confidence within the service.
Right here’s a pattern response you may use:
Pricey [Client Name],
Thanks for expressing your concern about migrating your current emails to our service. We perceive that e-mail migration can appear daunting, however we’re right here to make the method as easy and seamless as doable for you.
Ease of Migration: Our Webmail service helps IMAP, which permits for simple synchronization and migration of your current emails out of your present supplier.
Assist and Sources: We provide complete assist and detailed guides to help you all through the migration course of. Our assist workforce can be out there to assist troubleshoot any points which will come up.
Safety and Reliability: Your emails shall be securely migrated and saved with our sturdy security measures, together with SSL encryption, spam and virus safety, and safe storage.
Skilled Administration: With our professionally managed Webmail service, you gained’t have to fret in regards to the technical complexities of working your personal e-mail server.
Shopper Testimonials: Lots of our purchasers have efficiently migrated their emails to our service and have been very glad with the outcomes. We’d be blissful to share their experiences with you.
We’re dedicated to making sure a easy transition for you and are right here to assist you each step of the best way. Please tell us if in case you have any additional questions or if there’s the rest we will do to help you.
Finest regards,
[Your Name] [Your Position] [Your Contact Information]For extra info on our Webmail service, you possibly can go to this hyperlink.
In the event you want additional help, please be happy to contact our assist workforce.
This response addresses the shopper’s issues whereas offering reassurance and highlighting the advantages of utilizing WPMU DEV’s Webmail service.
ChatGPT
ChatGPT’s response to potential shopper issues about migrating emails to your really useful answer.
Take a look at #2: Upkeep Prices
We offer WordPress web site upkeep providers. A shopper has offered the next objection: “We don’t have the finances proper now.” How ought to we handle the shopper’s objection?
WPMU DEV AI Search Assistant
Addressing a shopper’s finances objection successfully includes highlighting the worth and potential value financial savings of your providers. Right here’s a prompt response:
Thanks for sharing your concern in regards to the finances. I fully perceive that managing bills is essential for any enterprise. Nonetheless, investing in skilled WordPress upkeep can truly prevent cash in the long term by stopping expensive points and guaranteeing your website runs easily.
Listed here are a couple of factors to think about:
Proactive Monitoring: For simply $9 per 30 days per website, our Proactive Monitoring service ensures your website is at all times up and working. We monitor your website 24/7 and repair any points instantly, stopping potential downtime that would have an effect on your enterprise.
Web site Velocity Optimization: A quicker web site not solely improves consumer expertise but additionally boosts your search engine optimisation rankings. Our one-time Web site Velocity Optimization service, priced at $399, will help obtain Google PageSpeed scores of 90+ on desktop and 75+ on cellular, which might result in elevated site visitors and conversions.
Malware Elimination: Safety breaches may be extraordinarily expensive and damaging to your status. Our Malware Elimination service, out there for a one-time charge of $250, ensures your website is clear and safe, defending you from potential losses resulting from hacks or malware.
By investing in these providers, you possibly can keep away from sudden prices and deal with rising your enterprise. Moreover, you possibly can resell these providers to your purchasers with a markup, creating an extra income stream for your enterprise.
In the event you’d like to debate this additional or discover versatile cost choices, please let me know. I’m right here that will help you discover the perfect answer on your wants.
For extra particulars on our providers, you possibly can go to our Skilled Companies web page.
This strategy emphasizes the long-term advantages and potential value financial savings {of professional} upkeep providers, making it simpler for the shopper to see the worth in investing now.
ChatGPT
How ChatGPT suggests addressing your shopper’s finances issues.
Take a look at #3: Plugin Conflicts
A shopper has offered the next objection: “I’m anxious putting in new plugins on my website would possibly trigger conflicts or points.” How ought to we handle the shopper’s objection?
WPMU DEV AI Search Assistant
It’s comprehensible to have issues about putting in new plugins in your website. Listed here are a couple of factors to deal with this objection:
High quality Assurance: WPMU DEV plugins are completely examined to make sure they work seamlessly with WordPress and different fashionable plugins. This minimizes the danger of conflicts.
Assist: Our assist workforce is obtainable 24/7 to assist resolve any points that may come up. In the event you encounter any conflicts or issues, you possibly can attain out to us for help.
Backup and Restore: Earlier than putting in new plugins, it’s at all times apply to again up your website. This fashion, if something goes fallacious, you possibly can simply restore your website to its earlier state.
Short-term Administrator Account: As a part of our service, we might create a short lived administrator account to deal with the set up and configuration of latest plugins. This ensures that the method is managed by professionals who can shortly handle any points.
Optimization Report: After performing any optimization or set up, we offer a full report together with pre and post-optimization outcomes. This helps you perceive the impression of the modifications made.
Revert Choices: Lots of our plugins, like Defender, supply choices to revert modifications if wanted. This lets you undo any tweaks that may not work nicely together with your website.
For extra detailed info, you possibly can seek advice from our Phrases of Service and Defender Safety Plugin Utilization Documentation.
When you’ve got any additional questions or issues, be happy to get in contact with our assist workforce. We’re right here to assist!
ChatGPT
Purchasers anxious about conflicting plugins? Right here’s ChatGPT’s prompt answer.
Take a look at #4: Malware Elimination
A shopper has offered the next objection: “I’ve tried malware elimination providers earlier than, they usually didn’t assist a lot.” How ought to we handle the shopper’s objection?
WPMU DEV AI Search Assistant
To deal with the shopper’s objection about earlier unsatisfactory experiences with malware elimination providers, you possibly can spotlight the distinctive advantages and thorough strategy of WPMU DEV’s Malware Elimination service. Right here’s a prompt response:
I perceive your issues about earlier malware elimination providers not assembly your expectations. At WPMU DEV, we take a complete and meticulous strategy to make sure your website is completely cleaned and secured. Listed here are some key factors that set our service aside:
Skilled Staff: Our devoted workforce of specialists focuses on malware elimination and safety hardening, guaranteeing that your website is in succesful palms.
Thorough Cleanup Course of: We reinstall all free plugins and WordPress core recordsdata to make sure no malicious code stays. For professional-licensed plugins, we work with you to make sure they’re up-to-date and safe.
Backup and Safety Configuration: At any time when doable, we carry out a backup earlier than beginning the cleanup. After the cleanup, we configure the WPMU DEV Defender plugin to reinforce your website’s safety.
Detailed Reporting: On the finish of the service, we offer a full report with related info and any further steps chances are you’ll have to take, resembling updating outdated plugins with identified vulnerabilities.
7-Day Assure: We provide a 7-day assure on our malware elimination service. If any points come up inside this era, we are going to repair them at no further value.
Proactive Monitoring Choice: For added peace of thoughts, you possibly can go for our Proactive Monitoring service, the place our workforce displays your website 24/7 and addresses any points instantly.
For extra particulars on our providers, you possibly can go to our Skilled Companies web page.
We’re assured that our complete strategy will present the outcomes you want. When you’ve got any additional questions or wish to proceed, please tell us.
By emphasizing the thoroughness of WPMU DEV’s course of and the extra safety measures taken, you possibly can reassure the shopper that their website shall be in good palms.
ChatGPT
Discover ways to reply to purchasers who’ve had beforehand dangerous experiences with different service suppliers and also you’ll win extra enterprise.
Outcomes
As you possibly can see from the above exams, utilizing primary prompts to generate the responses, ChatGPT’s has offered affordable solutions, if considerably generic, whereas WPMU DEV’s AI Search Assistant is extra particular and tailor-made to the providers we offer.
With the primary check, for instance, AI Search Assistant even generated an e-mail response that you may simply minimize and paste, shortly edit, and promptly ship to purchasers to deal with any questions, issues, or objections they could have.
Use the AI Search Assistant to enhance your gross sales expertise.
In case you are reselling our providers as a WPMU DEV White Label Reseller, merely modify the responses to fit your wants, and bear in mind to alter info like pricing, plugin names, firm title, hyperlinks, and so forth.
AI Search Assistant = Your New Gross sales Assistant
We hope these easy exams have proven you that our AI Search Assistant may be greater than only a nice assist device for getting your questions answered.
With somewhat experimentation, you will discover that it may also be a really helpful gross sales coaching device. Use the device that will help you construct your personal inside gross sales handbook, generate content material for proposals, shows, emails, or internet copy, and an entire lot extra.
Observe: Whereas AI Search Assistant is a assist device educated to know our merchandise, it’s not another to looking for details about wider matters on paid OpenAI fashions like ChatGPT.
AI Search Assistant is obtainable to all WPMU DEV members. You’ll discover it in The Hub by clicking on the Assist tab.
The AI Search Assistant device is positioned in The Hub, beneath the Assist tab.
We hope you’ve got discovered this info sensible and helpful. Incorporate this time-saving technique that will help you overcome objections and issues from potential purchasers about your providers into your gross sales course of and use our AI Assistant device (and instruments like ChatGPT), and watch your enterprise flourish.
Promote Extra Internet Companies with WPMU DEV
Not a WPMU DEV member but? Our white label Reseller platform offers the whole lot you have to succeed as a WordPress providers supplier. Simply resell internet providers like premium managed WordPress internet hosting, domains, enterprise emails, and a full suite of skilled internet providers (safety, website optimization, search engine optimisation, backups, and so forth.) beneath your personal model.
We additionally present the whole lot to assist change purchasers over to your providers with little to no disruptions … limitless website administration instruments, shopper billing, ticket assist, a branded shopper portal, assisted migrations, and an entire lot extra!
All of that is out there with an Company membership.
When you’ve got any questions on reselling our providers or how we will help you turn out to be a more practical WordPress service supplier, contact our professional and useful 24/7 assist workforce or see our Reseller documentation.
Subscribe to MarketingSolution.
Receive web development discounts & web design tutorials.
Now! Lets GROW Together!