Are you looking for the best WooCommerce CRM for your online store?
A WooCommerce CRM can help you manage your customers, improve business decisions, and create a better experience for your customers overall.
In this article, we’ll share the best WooCommerce CRM in the market today.
Why Use a WooCommerce CRM?
Using a WooCommerce Customer Relationship Management (CRM) tool will help you manage your customer data, send personalized marketing messages, and make better overall decisions about your business.
Most eCommerce stores need a way to manage new contacts and customers. In the early days of your online business, you might only use a spreadsheet to analyze customer information, order status, and order data.
But, as your online store grows, it’s easy for orders to slip through the cracks and customers to get mismanaged.
A WooCommerce CRM software helps to solve the problem of managing customer relationships as your eCommerce business scales.
You’ll be able to easily manage, store, and analyze your customer and purchasing data. This data can be used by your sales, marketing, and support teams for marketing automation and personalization.
Overall, WooCommerce CRM systems can help your online store increase sales, build customer relationships, and deliver a better experience across the board.
They can also improve your customer retention since your customers will be happier and stay with you longer.
That being said, let’s take a look at the best WooCommerce CRM solutions that you can use along with your WordPress website.
Drip is a powerful eCommerce CRM platform that has a great WooCommerce CRM integration. The goal of this CRM is to help you increase your WooCommerce sales with marketing automation.
Even though it’s incredibly feature-rich, it’s still easy to use. Drip has intelligent marketing campaign tools and advanced email segmentation features. There are even automated workflows pre-built for WooCommerce store owners.
You’ll get contact management features, eCommerce user tracking, actionable reports, and support for one-on-one conversations with your customers.
There are various customer support options available via live chat, webinars, beginner-friendly documentation, and in-depth online courses.
Finally, you can grow your store with bundled social media workflows to help you generate leads from Facebook and Instagram.
Pricing: For those just getting started, there’s a 14-day free trial. Once the trial is up, the paid Drip plans start at $19 per month for up to 500 subscribers, $39 per month for up to 2,500 subscribers, and up.
Constant Contact is a popular email marketing and CRM provider. It lets you store your contacts, manage your customer data, and track your customer activity, all from a single dashboard.
Once you connect Constant Contact to WooCommerce, your contacts will be automatically synced.
There are a ton of unique features built specifically to improve your WooCommerce store and make more sales.
For example, you can drag and drop your products from your catalog directly into your emails, segment your contacts and send targeted offers, send trackable coupons and promo codes, and more.
You can create various automated email campaigns like welcome sequences, follow up emails, and abandoned cart emails.
There are even social media marketing and advertising tools you can use to reach new customers.
There are a ton of integrations available with third-party apps. This means you can simply integrate Constant Contact with tools you’re already using, like WPForms.
Pricing:Constant Contact pricing is based on the number of contacts, starting at $20 per month. If you want to add team members to your account, then you’ll need the Plus plan that starts at $45 per month.
Sendinblue is one of the best email marketing software in the industry. Beyond the advanced email tools, there’s a free WooCommerce CRM plugin that will automatically sync your WooCommerce store with Sendinblue.
With Sendinblue, you’ll be able to synchronize all of your WooCommerce customer data instantly and manage all of your contacts with a single tool.
You can segment your customers based on purchasing behaviors, use the collection of email templates to send email newsletters, and more.
This tool allows you to create custom automated email sequences that can trigger automatically. For example, you can send an automated email when a customer adds an item to their cart but doesn’t complete the purchase.
One stand out feature is the ability to send marketing and transactional text messages (SMS) straight from your WooCommerce dashboard.
The WooCommerce plugin also integrates with other marketing features that SendInBlue offers like, custom sign up forms, Facebook ads, retargeting features, and more.
You can also use Sendinblue as a SMTP service to send your transactional emails like order receipts, password reset emails, and more with high email deliverability rate. You just need to use the WP Mail SMTP plugin to connect Sendinblue to WordPress.
Pricing:Sendinblue has a free account for sending up to 300 emails per day.
If you need to send unlimited daily emails, then the Lite plan starts at $25 per month, while the Premium plan adds advanced marketing automation features starting at $65 per month.
Pipedrive is a sales CRM designed to help you manage your leads and deals and track communication with your customers. This CRM will help to streamline your sales and marketing process.
You can use a tool like Zapier or Automate.io to integrate Pipedrive with your WooCommerce store.
Once you set up the WooCommerce integration, all of your lead and order data will automatically be sent to Pipedrive.
Since Pipedrive is designed for sales teams, you’ll find all kinds of advanced functionality like sales reporting, forecasting, customizable pipelines, detailed activity log, and email integrations.
The built-in reporting tools will help you improve your conversion rates and see how your store performs across the board.
There’s also a growing library of integrations and addons, so you can connect your CRM to any other marketing tools you’re already using.
Pricing:Pipedrive starts at $12.50 per month when billed annually. The Advanced plan starts at $24.90 per month for users who need advanced marketing automation features.
We looked at many other WooCommerce CRM tools like Metrilo, Salesforce, WP ERP, Zero BS CRM, Ninjodo, Woosync, Magento and others. But, we decided not to list them here to make your decision as easy as possible.
Bonus: Conversion Tools for WordPress
The WooCommerce customer relationship manager tools above will help you streamline your customer relationship, sales, and marketing efforts.
However, there are additional tools you can use to improve conversions, get more leads, add popups to your site, and more.
At Marketing Solution Australia we strive to deliverer elegant responsive websites for your business integrated with our personal SEO Optimization package to bring your pages on the first page of Google.